Rople Guides
← All guides

Home & you · 4 min read

Inbox

The Inbox is where Rople tells you things.

It slides in from the side over whatever you are reading and closes again, because it is something you check while doing something else rather than somewhere you go.

The rule that shapes it: if a notice asks you to do something, it lands in the inbox. If it only tells you something happened, it lands in the feed. Those are two tabs, and keeping them apart is what stops the inbox from becoming a place people stop opening.

Group
Home
Where
the Inbox row at the top of the sidebar, or the bell at the top right of a page; it opens as a panel, not a page
Who can open it
everybody

The four tabs

The panel's header says how many notices need your attention. Under it are four tabs.

Inbox holds what needs an action from you. A feedback request, a self-assessment that is due, a goal you have been assigned, a goal of yours that somebody marked blocked, a reminder you set, a learning resource added to your plan, a check-in that has come round, work that has gone late.

Feed holds what you should know and need not act on. Recognition you received, a review cycle opening, a goal of yours completed, progress logged against one of your goals, feedback somebody gave you.

Read holds what you have already seen, from either of the first two.

Archive holds what is no longer current. Read and archived are different states on purpose: read means you have seen it, archived means it has stopped mattering, and a task that went overdue in March and was finished in April is exactly where the two come apart.

Inbox, Feed and Read each carry their own count, and each count describes the list that tab shows. Within a tab, notices are grouped Today, Yesterday, This week and Earlier.

Filtering by module

Filter: All modules narrows the list to one source. The modules are grouped: the workspace's work first (tasks, projects and milestones, leads and follow-ups, relationships, approvals, clients and payments), then People (goals, KPIs, feedback, reviews, recognition, development, check-ins, talent), then the rest. Each shows how many unread notices it holds, and a module at nought is still listed, so choosing it confirms nothing is waiting.

What you can do with a notice

  • Press it to mark it read.
  • Its buttons, such as View or Give feedback, take you to the screen it is about and close the panel.
  • Archive puts it out of the way. In the Archive tab the same button says Put back.
  • Mark all read clears the list you are looking at and leaves the archive alone.

An inbox forgets on its own: anything past a month is archived for you overnight.

Where else notices reach you

A pop-up in the app. When you arrive, today's unread notices slide in at the edge of the screen, then each new one as it lands, with a soft chime. Both can be turned off for this device in Account › Notifications, under On this device.

A browser notification. Only if Browser push is on in Account › Notifications and you allowed it in the browser, and only on that device.

An email digest. Unread items grouped into what needs your attention and what has been happening, sent each weekday at 07:00 UTC. It follows the Email switch in Account › Notifications, so turning email off turns the digest off too; the digest's own switch is listed there as Morning summary email.

Why you were told

Rople routes a notice by how much weight the event carries, not by which module it came from.

  • A note, a comment or an activity entry reaches the record's owner and their manager, in the feed.
  • A rename, a new date or a change of scope does the same.
  • Something late or blocked reaches the owner and their manager, in the inbox.
  • Something true of the company, such as a company goal or a budget, reaches executives, in the inbox.

Three rules sit behind that. You are never told about something you did yourself. A manager means one step up, your own manager rather than everybody above you. And an executive inbox carries only company-level notices, because its value is entirely in what is missing from it.

Personal to-dos are narrower still. If one of yours goes overdue, you hear about it and nobody else does. A to-do is what you wrote on your own list, and forwarding it upward would turn a private list into a monitored one.

Turning things down

Account › Notifications has two sets of switches:

  • How you're reached: In-app, Email and Browser push. Turn a channel off and nothing at all arrives that way.
  • What reaches you: one switch each for Goals & KPIs, Feedback & 1-on-1s, Reviews, Recognition, Check-ins, Development, My team, and Mentions & system notices.

Preferences are applied before a notice is written, so a module you have switched off never piles up notices you did not want. Notices from the workspace's own work (tasks, leads, approvals, payments) have no switch of their own; they follow the channel switches. See Account.

On a phone

The Inbox opens from its button at the top of Home, and covers the screen as a sheet.

Common questions

Something in my inbox disappeared and I did not touch it. Some notices are worked out live from the records rather than stored: a self-assessment that is due, a pending feedback request, a goal reminder. When the underlying work is done they stop being true and stop appearing. That is the intended behaviour.

Why does the count not match what I can see? Each tab counts its own list. The Inbox count is unread inbox items, not archived ones, so reading the archive does not change it.

Can I get the inbox as a page? No. It is a panel everywhere, so checking it never costs you your place.