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People · 3 min read

Feedback

Feedback is where people give and request feedback, and hold one-to-one check-ins with their team. Everything here is recorded, which lets a review read from a cycle's worth of evidence rather than from memory.

It sits in the sidebar under People › Performance, beside Reviews, Recognition and Review rounds. Clicking Performance opens Feedback, or the first of the others your department has if it does not have Feedback.

Group
People
Where
rople.app/w/feedback
Who can open it
everybody, unless your workspace has narrowed it in Module access

What to do first

Give one piece of feedback to somebody you work with. It takes a minute, and it is the thing that makes every other screen in this module worth opening.

Give Feedback and Request Feedback are at the top of the page.

The feed

Your feedback in one place. Four figures across the top: Feedback Received, Feedback Given, Pending Requests, and how much happened in the cycle running now, named after it (a quarter by default, or whatever your workspace's calendar says).

When somebody has asked you for feedback, a banner says so, because they are waiting on you. The chips under it narrow the feed to everything, what you received or what you gave.

Managers see the non-private feedback of the people in their reporting line. HR admins see all feedback. Private feedback stays between the two people.

Giving feedback

Three steps:

  1. The person. Pick who it is for.
  2. Tone and visibility. Tone is positive or constructive. It changes how the feedback is presented, not whether it is recorded. Visibility is one of three:
  • Private: only them.
  • Team: their team.
  • Company: everyone.
  1. What happened. Write the Situation, the Behavior and the Impact. All three are needed before it can be sent, because "great work last week" is not something anybody can act on.

You can also tag the competencies it speaks to, and link it to the work it is about: an objective, a key result or a task. The link attaches the work rather than describing it.

Requesting feedback

Choose one or more Reviewers, say What should they focus on?, add Context, and set a Response deadline if you want one. The request lands in their Inbox and in their My work under Feedback.

A request stays visible to them until they answer or decline it, which is why the pending count on your feed is worth watching.

Check-ins

One-to-ones, prepared, held and recorded. The 1-on-1 check-ins card on the feed opens them, with View check-ins.

Templates are the shapes a check-in can take. Choose one to run a session with it.

New Check-in asks who it is with, the agenda, the date and the planned length. A check-in for today starts the session straight away. A check-in for a later date is kept in your browser only, so the other person does not see it; to put a future one-to-one in both diaries, book it as a meeting. See Meetings and tasks.

The session is the conversation itself: the template's sections, your notes, the action items, and the objectives you share, with an optional call and recording. When you save it, Rople keeps the notes and writes a summary, and the action items it finds in them become to-dos shared by both of you.

History holds the upcoming and past check-ins, with what was said and what was agreed. Upcoming ones come from the meetings you have booked.

How it connects

  • Requests appear in My work under Feedback and in your Inbox.
  • Feedback given and received is evidence in Reviews.
  • Check-in cadence and feedback volume appear in Manager Cockpit and People analytics.
  • Feedback can point at an objective, key result or task in Goals and KPIs.
  • Feedback given in a cycle is counted in Intelligence › Cycles.

Common questions

Can the person see who gave it? Yes. Feedback in Rople is attributed. Anonymous input has its own place, in the 360 part of Reviews.

Can I edit feedback after sending it? No. Recorded feedback is evidence, and evidence that can be rewritten afterwards is not evidence. Give another piece if something changed.

Who can see private feedback? The person it is about. Performance data, including feedback, is also readable by the people your workspace has entitled to read it, which is managers and above.

What happens to a check-in's action items? The ones Rople finds in the saved session become shared to-dos, so they appear in both people's to-dos rather than staying in a note nobody reopens.